ADA Accessibility Features

Hotel & Guest Room Information

Here at Crowne Plaza Concord, we strive to accommodate to every type of guest. Below you’ll find out important hotel information as it relates to ADA accessibility features.

If you have any questions, please do not hesitate to contact us at 925.825.7700.

  • We have (11) Handicap Accessible Rooms with (1) Queen Size Bed. Of these, (6) Rooms have Roll-In Showers and (5) Rooms have a Tub with Grab Bars.
  • Maximum Occupancy Per ADA Room is 3. 

Features of our ADA Accessible Guest Rooms:

  • Wheelchair Accessible Route in ADA Accessible Guest Rooms
  • Doorways to and within our Accessible Guest Rooms are Accessible by Wheelchair
  • Telephone with Visual Call Alert
  • Visual Alarm
  • Communication Kits Available with TDD Equipment
  • Ground Floor Rooms Available
  • Connecting Rooms Available – Connects to either: a.) Double Queen, b.) Single King or c.) Executive Double Queens
  • Power Outlets Within 4” of Telephone
  • Power Outlets have a Clear Space in Front of at least one Outlet, 15” from Ground
  • Table/Desk Height includes Knee Space of 27” Wide and 34″ Height
  • Telephone with Volume Control
  • Hearing Impaired Light Alerts with TDD Available at the Front Desk
  • Lowered Individual Thermostat Control
  • Drapery Controls with a 36” Clear Path within Reach & Lowered Wands
  • Closet Bars and/or Shelving Lowered
  • Accessible Path of Travel Around Beds
  • Multi-Level Door Viewers
  • Door Bell
  • Lower Level Iron

Features that are NOT included in our ADA Accessible Guest Rooms:

  • No Patio/Balcony Accessible
  • No Light/Lamp Control-Type (i.e. push button)

Features of our ADA Accessible Bathrooms:

  • Lower Counter Height with Access to Pull Underneath
  • Lower mirrors
  • Raised Toilet Seat
  • Grab Bars at Tub – Approximately 36 Inches High
  • Tub Seat Available
  • Grab Bars in Shower – Approximately 36 inches Inches High
  • Shower Seat Available
  • Hand-held Shower Wand
  • Low Level Towel Hooks and Racks

Features that are NOT included in our ADA Accessible Bathrooms:

  • No Telephone in Bathroom

Overall Property Information as it Pertains to ADA Accessibility:

  • Our Main Lobby has Automatic Sliding Glass Doors
  • There’s an Accessible Walkway from the Parking Lot to the Main Lobby, Where the Registration Desk and Business Center are. There’s an Accessible Route to the Restaurant and Pool (off the Main Lobby). The Exercise Room is Located on the Second Floor of the Buchanan Wing Accessible via Elevator.
  • Pool Entrance/Area is Accessible
  • ADA Accessible Pool Lifts
  • Fitness Area Entrance and Paths Between Equipment is Accessible
  • Dining Facilities Accessible
  • 9 Handicapped Parking Spaces at Property – 3 are Van Accessible
  • 10 Accessible Meeting Rooms
  • A Portion of Check-In Counter is Accessible (Lowered)

Non-Property Features as it Pertains to ADA Accessibility:

  • No Shuttle Service Available by Hotel with Lift/Wheelchair Ramp.
  • Please contact Paratransit at 925.676.1976